UX Evaluation
Stay in harmony
with your brand users
It is recommended that all online service and mobile application pay continuous attention to the user experience to ensure results that are consistent with the needs of its customers.
In Grupo Interactivo we offer punctual evaluation services with usability tests, situation analysis, technical analysis and other research tools, to create memorable and significant experiences both in websites, intranets and in applications for mobile devices.
I’m interested in an evaluation
You are in the best hands
- We are pioneers in user experience design in the Dominican Republic with 20 years of recognized maturity in the digital solutions market.
- Our projects have been internationally recognized for their UX design as well as the interface design.
- Our UX portfolio includes the most innovative brands in the e-commerce market and in commercial banking.
Why invest in UX evaluation?
Our services provide:
- Accuracy in each part of the redesign of product functionalities.
- Reduction of development time and therefore in the total cost of the project.
- Reduction in time to achieve the user’s objective. (Efficiency)
- Increase in the number of conversions (registrations, sales, etc.)
- Improves the frequency of use (customer loyalty).
- Increase in traffic and audience of the brand.
- Increase the rate of attracting new customers.
Services we provide
- Usability tests and reports
- User People
- Customer Journeys
- Prototyping of web and mobile projects
- Eye tracking
Recommended items
We recommend you to know read articles of our CEO about UX and its benefits in business:
- About Prototyping: “Changing ecommerce in DR with prototyping“, Justinmind
- About UX: “Captivating the Digital User“, Bohio News
Do you still have questions
about this service?
The UX is the understanding of the total experience of a product or service: From how it is acquired, how it is used, how the user feels it, how it shares it, etc. This allows us to understand the needs of potential users, design and program digital products at an optimal level.
All the companies that provide the best digital services in the world, both web and mobile, invest in the design of experience both in the stage of creating their applications and in all phases of their operation. In fact, the UX is precisely the feature that facilitates captivating the user to so many successful applications.
We refer to names like Amazon, Paypal, Uber, Netflix, Mailchimp, Starbucks, Expedia, Microsoft, YouTube, Yahoo, Facebook, Instagram, Google, among thousands of others.
Yes, of course. We provide the consulting and analysis service, both for projects under development and for applications already existing in the market.
It is recommended that all online services pay regular attention to the user experience, so we provide timely evaluation services with usability tests, situation analysis and technical analysis.
Example scenarios:
- High dropout rate from the key functionalities (signing up, purchasing process…)
- Lower performance indicators
- Negative customer feedback through support functions
- New services that have had several optimizations